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How does Air Canada compensate?

In some situations, the passenger's flight ticket with Air Canada might get canceled or delayed by the airline itself. So, passengers might wonder whether they will receive a refund or not from Air Canada for the ticket cancellation made by the airline or how they can receive a refund. In that case, you are advised to go through the given information in this document to learn about the compensation and refund guidelines on Air Canada flights.

How does Air Canada compensate?

With Air Canada, passengers can use different options to claim a refund for the compensation of ticket cancellation online and offline. For the online procedure, you can use the given below steps:

  • For the first step, you can go to the official Air Canada portal.
  • Then, you can go down to the bottom of their page and select the "contact information" page.
  • Now, you can go to the section of "claim form" and open the link.
  • You can fill in your booking information and other personal details.
  • Submit the claim form and get a response soon from the airline's support agent.

Another method to get compensation: In the situation when the Air Canada website is under maintenance, then you can either visit the airline help desk at the airport or call the customer service department of the airline. You can use this phone number - 1 (888) 247-2262 to connect with the Air Canada customer support agent. You can inform the agent about your flight cancellation or delay by the airline so that you can receive compensation for it. You need to provide your reservation details to the agent and follow the instructions of the airline representative. Once you claim the refund, Air Canada will send you a confirmation message.

Terms and Conditions for Air Canada refund policy:

Whenever a passenger or Air Canada airline itself cancels their booking, they will need to adhere to some of the Air Canada refund policy and cancelation guidelines to avoid any problems, so read out the given information:

  • The compensation for flight delays and flight cancellations is calculated on the basis of arrival time at the destination. If your flight gets delayed from 3 to 6 hours at arrival, then you will get CAD 400, whereas, for delays between 6 to 9 hours and more than 9 hours, you will get CAD 700 and CAD 1000.
  • Passengers can get a refund for the flight cancellation for any unforeseen problem or if their flight has been delayed for more than 3 hours before the flight departure.
  • Passengers will get a full refund under the 24-hour cancellation policy.
  • The refund amount will be provided using the original method of payment.
  • To request a refund for a booking made through a travel agency, you have to contact that travel agent.
  • The refund amount depends on the type of fare you have purchased if you are canceling after 24 hours of buying the ticket.

Summary

We hope this information in the data might be helpful for you in learning about the request for compensation from Air Canada.