Faqs

E-tickets are sent to you as a confirmation of your flight booking, which has been made online or through the customer help desk. After completing the booking procedure, you will acquire an E-Ticket at your registered E-Mail Address including all the flight details terms and conditions of the booked fare, etc.

Yes, you may cancel your reservation with us, but the cancellation will be subject to a set of terms and conditions. This process is facilitated by providing the Flight cancel option online, which is easily reachable from the comfort of your house, but in some cases, you might be asked to pay an additional cost.

Bad weather, security issues, or national safety issues can cause ruckus in the aviation industry, leading to cancellation of booked flights. In such cases, you might be eligible to claim a full refund or compensation, if the offered substitute flight does not fit in your schedule. These policies are specific to airlines and can vary accordingly.

If you have recently nullified your reserved ticket, then the next step is to request a refund. This can be achieved by visiting the official website and filling out the refund form or communicating with the customer support agents for the same on 1+803-830-4141. You need to be aware of the formulated policies of concerned airlines.

There is a multitude of options to check in for a reserved flight ticket and as it will determine that if you will miss your flight or not, it is better to choose the desired process in advance. The methods include web-check-in, Kiosk Check-in, check-in counter, or via mobile application.

From doubts regarding flight bookings to queries regarding other services, you can come in contact with our customer support team. By giving us a quick
call on 1+803-830-4141, you can speak with our available agents, and within no time, the best possible solutions to your issues will be in your hand.

If you have lost your baggage, it is wise to directly speak to the associated airline or reach out to the lost and found help desk at the airport. In the event of any loss or delay in receiving the luggage, the compensation service may be offered, and it is entirely subject to the policies of the concerned airline.

Yes, you may find the facility to “fly with your pet”, but it shall be conditioned with a set of guidelines, regarding all the measures involved. All the prerequisite documents including the vaccination certificate must be up-to-date along with the fulfillment of all necessary measures, be it the weight of the container or the pet.

It might be permitted to board the flight with an infant, but it will vary from airline to airline and some guidelines might be applicable. Every required detail of the child must be provided beforehand, such as a special baby-food diet or child support system etc.

To save on flight deals with us, you can regularly visit the official website and keep an eye out for special offers. The discount section is also helpful in grabbing amazing discounts on your ideal offers and also by opting for the advance booking you can receive great concessions.