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How do I complain to ANA?

While traveling with ANA, if you encounter problems such as lost luggage, staff behavior, unorganized facility, or other issues, then you can complain to the airline. They will provide the best solution for it. ANA makes it simple to escalate issues to the customer service representative so that you will get the best traveling experience. There are multiple ways to complain to ANA. You can either make a call or use the official website to do it. If you have the most minor information about the mediums, then you do not need to worry. We will provide detailed guidance for the mediums in the article given below.

How do I complain to ANA?

You can file a complaint with ANA online. It is one of the most effective and swift ways, and you need to submit an online form for it. To utilize this medium, you need to go through the steps described below:

  • Navigate to the official web link of ANA.
  • On the airline homepage, you will get the Contact ANA option at the bottom. Click on that.
  • It will move to the next page. You need to tap on the Complaint Form link.
  • Fill out the required details in the following sections and attach the traveling documents with it.
  • Press the submit button.
  • After submitting the form, you will get a revert from the airline within a few business days.

What are the other vital ways to file a complaint at ANA?

You can use the phone call process to make a complaint to ANA. It is one of the most efficient ways, and you need to dial the All Nippon Airways customer service phone number at 1 (800) 235 9262. Once you make a call, then follow the instructions given below:

  • After dialing the customer support number, it will be forwarded to the computer's automated voice.
  • It will assist you with the steps, and then the call will be transferred to the IVR menu.
  • Press the key depending on the query, and then the call will be routed to the representative.
  • They will aid you regarding your issues.

Use the email option to make a complaint at ANA:

You can also use the email option to escalate issues at ANA. It is one of the meteoric ways and you need to send an email to ethics@ana.net. While sending the mail, attach the required documents with it, and the agent will revert to you with a solution within 3 to 5 business days.

Does ANA have 24-hour customer support?

ANA is one of the well-known airlines in Japan. You will get all the services while traveling with them. If you face any trouble and need to complain about it then dial ANA phone number and the customer support team will provide 24/7 assistance to you. They will resolve all the queries as soon as possible and make your travel more convenient and hassle-free.

Conclusion:

To make a complaint to ANA you can use the methods that are noted above. You can also contact the customer service agent of the airline.