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How do I contact Air Asia for a refund?
After making a reservation with Air Asia, if any passenger does not wish to fly with the airline, then they can cancel the booking and get a refund. However, you may not get a full refund as some cancellation charges will apply. To get additional details on this, you can read the refund policy. There are several ways to contact the airline and get the amount for your ticket. For any further assistance, get in touch with Air Asia customer service, and they will get you the answer.
Air Asia Refund Policy:
- The airline provides a full refund if the passenger cancels the flight within 24 hours of booking the ticket.
- The refund is going to be credited using the same method of payment.
- The passenger will receive their refund within 7 to 15 working days after the cancellation.
- To request a refund, you can contact customer service or fill out the refund form through the official webpage.
- In case Air Asia has to cancel the booking, they will reschedule to a new flight or get you a full refund.
Modes to contact Air Asia for a refund:
Via phone number - The quickest and most effective mode to contact the airline for a refund is through a phone call. You need to dial the Air Asia Phone number and speak with an executive about the problem. Mention your booking details to the live person, and they help you with the further process to get the refund. You can also speak with the executive for any other flight-related query and get a quick response to the problem. Following are the points to request a refund via phone number:
- Place a phone call to the Air Asia telephone number.
- Select the IVR option to request a refund.
- The call will instantly get transferred to an executive.
- Share the ticket details and other required information.
- They are going to cancel the flight immediately and assist you with the refund.
Via refund form - Another best mode to contact the airline for a refund is through the online form. It is available on the airline's webpage and you need to mention all the required information. After a few days of submitting the form, you will receive a refund for the flight. To learn about the complete process for filling out the refund form, go through the given instructions:
- Go to the official Air Asia webpage.
- Press the “Help Center” button on the homepage.
- Select the option to make a refund request from the airline.
- You will get a form that needs to be filled out with the booking information and other necessary details.
- Give the airline some time to verify all the details, and they will get you the refund.
Through the above-mentioned details, you would have gotten the answer to your query on “How do I contact Air Asia for a refund” along with their policy. For any assistance, get in touch with customer service and they will provide assistance.